Pyramex is a leading global supplier of personal protective safety equipment. We offer high-quality safety products and innovative solutions to meet the needs of employers in all fifty states and 60 countries. Based in Piperton TN, Pyramex is a values-driven company that strives to deliver the best possible products with the best possible service.

Essential Duties:

Work with sales department

• Prepare quotes
• Cross-reference competitor products
• Process and enter orders
• Provide customer service through email or via phone as needed
• Prepare sales reports
• Cover day to day desk responsibilities of sales team when they travel
• Answer general product questions as needed
• Assemble sample kits
• Assist sales people with sales trip and tradeshow preparation and follow up
• Complete new product build in spreadsheets

Job Specific Competencies:

• Multi-tasking – must be able to move quickly & efficiently between tasks. Able to handle fast-paced environment and keep an even, pleasant attitude throughout
• Detail Oriented – ensures that information is reviewed in a thorough and accurate manner. The ability to focus on the smaller elements and fine points of customer sales orders
• Creative Thinker – has a way of looking at problems and situations and provides new and sometimes creative solutions
• Problem Solving – identifies problems; researches and analyzes problems, determine alternative solutions and creates action steps to solve problems
• Team Cohesion – the ability to get along with a diverse group of people, including employees in the Sales, Customer Service, Operations and Marketing Departments

Qualifications:

• 2 + years of administrative experience in an office setting
• Excellent written and verbal skills
• Advanced proficiency with Excel and other Microsoft Office applications (Word, PowerPoint) required
• Ability to learn our ERP and phone system
• Demonstrate problem solving and analytical skills
• Associates degree preferred
• Customer Relationship Management (CRM) software experience preferred
• Must be able to lift 25 lbs.
• Some travel required – approx. 2 trade shows per year (5%)